Refund policy

We make everything in small batches and we want you to love it. Because our products are food, we can't accept returns for taste preference or change of mind.

If your order arrives damaged, defective, or incorrect, email us within 14 days of delivery and we'll make it right with a replacement, store credit, or a full refund, whichever you prefer.

To start a claim, email hello@shopspicewitch.com with your order number and a photo of the issue. We typically respond within 1 business day.

If your order is lost in transit or hasn't arrived, let us know and we'll sort it out. If you need to update your shipping address, include the new address in your email.