Refund policy

We aim for 100% customer satisfaction. If you're not happy with your order for any reason, you may return it within 14 days of delivery for a replacement, store credit, or full refund.

Returns are accepted on all products — including both defective and non-defective items. We do not have any final sale items.

• Free return shipping

• No restocking fees

• No final sale exclusions

To initiate a return, please email us at hellospicewitch@gmail.com. We typically respond within 1 business day.

If your order was damaged in transit, please include a photo of the damaged item(s) with your message.
If you need to update your shipping address, be sure to include the new address in your email.