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FAQ – Fiercely Asked Questions
Because we know you’ve got questions, and we’ve got spicy answers.
About the Products
Great question. Think of Chili Oil as the smooth operator—rich, infused oil that adds bold flavor and heat to anything. Chili Crisp is the crunchy chaos gremlin—same spicy magic, but with crispy bits of garlic, shallot, and chili that you’ll end up spooning straight from the jar like a feral flavor goblin. (No judgment. We do it too.)
Spicy enough to feel it, not so spicy you cry and question your life choices. We’re about flavor over pain—balanced heat with layers of umami and depth. You can still taste your food (and enjoy it).
Absolutely not. We use 100% avocado oil—because your body deserves better and we’re not here to serve you sad filler oils.
Absolutely not. We use 100% avocado oil—because your body deserves better and we’re not here to serve you sad filler oils.
Officially? One year. Unofficially? Good luck keeping it around that long. As long as you store it properly (cool, dark place, lid on tight, no double-dipping), it’ll stay fresh and delicious for a full twelve moons.
No fridge required. Store them somewhere cool and dark—like your pantry or your mysterious apothecary cabinet. Just keep the lid tight unless you want to invite ants or an unholy chili spill.
Nope. Zero. Zilch. Our products are made with real, recognizable ingredients. If your grandma wouldn’t recognize it, it’s not going in the jar. We keep it clean, natural, and delicious—because fake flavor is for fast food, not your kitchen.
Yes! Naturally gluten-free. No weird wheat fillers, no sketchy soy sauce, no nonsense. You’re safe here, gluten-avoiders.
ordering and shipping
Yes! Orders over $75 ship for free. Think of it as our spicy little reward for going big on flavor.
We pack and ship within 2–4 business days. We’re a small (but mighty) team, not a fulfillment megabot. Your jars are prepped with love, not conveyor belts.
All 50 U.S. states. No international shipping yet—but we’ve got our broomsticks pointed in that direction.
Sometimes! If you’re local and want to skip the shipping, email us at hello@shopspicewitch.comand we’ll see what magic we can work.
Absolutely. If you're a store, restaurant, or just dangerously obsessed, we offer wholesale and bulk options. Check out our wholesale page or email us to get spicy at scale.
corporate & custom orders
Yes, and they’re way more exciting than branded pens. Whether you're saying “thank you,” “happy holidays,” or “sorry for the spreadsheet,” we can help you send something bold, beautiful, and bite-sized.
Yep! Want 100 spicy gift sets with handwritten notes and glitter tissue paper? Let’s chat. We love weird and wonderful requests.
Email us at hello@shopspicewitch.com. Tell us your dream. We’ll make it spicy.
Other Witchy Questions
We’re in select shops across Asheville and beyond. Check our Find Us page for the latest magical stockists. We’re popping up in new places faster than you can say “pass the crisp.”
Join our newsletter! You’ll get first dibs on new launches, spicy updates, and occasional love notes. Scroll down to the footer and pop in your email—zero spam, all spice.
Yes! We love partnering with chefs, shops, artists, and general badasses. Got an idea? Slide into our inbox. We’re always up for a spicy adventure.